Online Booking Request

Hello Home Doctor Service can take bookings from 6:00 pm weekdays, 12:00 midday Saturday and all day Sunday and public holidays.

As a Medical Deputising Service, we act for and on behalf of General Practice, General Practitioners and their patients in continuing GP care in the after-hours for conditions which are not an emergency but warrants an after-hours doctor. Outside of our service’s operating hours, we refer all patients back to their regular General Practitioner.

This online request does not constitute a booking. Our Call Centre Operators triage all requests to determine the appropriate level of care required prior to arranging a doctor’s home visit.

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    COVID TRIAGE

    Hello Home Doctor Service is continuing your GP care in the after-hours. Our service will send a doctor to your home when your regular GP is closed for conditions which are not an emergency, but warrants an after-hours doctor.

    Our doctors offer a bulk-billed service and treat you and your loved ones in your homes, retirement villages, aged care facilities, disability housing and hotels.

    What Conditions are treated by Hello Home Doctor Service?

    Our doctors specialise in treating acute and episodic conditions, offering professional care tailored to your needs. If required, our medical professionals can provide an initial dose of medication during the consultation. Additionally, a prescription may be issued when appropriate, which can be filled at your preferred pharmacy.
    At Hello Home Doctor Service, we focus on delivering high-quality care while ensuring accessibility and convenience for our patients.

    The most common illnesses our Doctors treat in the after-hours are:

    Respiratory Infections

    Cold & Flu Symptoms

    Asthma and Chest Infections

    Gastro and Vomiting

    Urinary Tract Infections

    Earache and Ear Pain

    Eye Conditions

    Migraines and Severe Headaches

    Back and Neck Pain

    Elderly Illnesses and Ailments

    Skin Infections and Rashes

    Many other common conditions

    A patient report is completed for every patient seen by a doctor from Hello Home Doctor Service. To help us keep your medical care continuous, we ask that you have the name of your General Practitioner or Medical Centre available at the time of making a booking.

    How do I make a booking?

    Hello Home Doctor Operations in the following hours: –

    WEEKNIGHTS from 6:00 pm until 8:00 am the following morning

    WEEKENDS from 12:00 midday Saturday to 8:00 am Monday

    PUBLIC HOLIDAYS all day on public holidays

    Our doctors endeavour to be with you generally within two-to-three hours from the time of your call. Our staff will communicate with you throughout this time so you are aware of any delays or when the doctor is on their way to seeing you.

    To request a doctor to come out to your home you can:

    Call 134100

    Book Online https://hellohomedoctor.com.au/book-online/

    Download the APP https://hellohomedoctor.com.au/download-app/