Home Doctor Service

Home Doctor Services – After-Hours Medical Care

Welcome to Hello Home Doctor Service. Our doctors provide after-hours home visits for non-life-threatening conditions when your regular GP is unavailable in the comfort of your own home. Whether you’re experiencing respiratory issues, general illnesses, or flu symptoms, our at-home doctor service is here to help. These services are for non-life-threatening conditions when your GP is unavailable. Hello Home Doctor Service is not an emergency service. If you are experiencing a medical emergency, please call 000 immediately.

After-Hours Care in the Comfort of Your Home

Our doctors provide assessment and management of acute and episodic, non-life-threatening conditions where clinically appropriate. Care is provided in the patient’s home when their regular GP is unavailable.

Areas We Currently Service Across Australia include, but are not limited to:

 

 

Our Services

Our doctors are fully equipped to handle acute and episodic conditions. They carry a supply of emergency and commonly prescribed medicines, providing you with an initial dose when necessary and issuing a prescription.

  • Medical Deputising Service: Medical Deputising Service: We provide after-hours medical care on behalf of participating general practices when their regular GP is unavailable.
  • Home Visiting Medical Practitioners: Our home visiting medical practitioners provide care for acute and episodic conditions in the comfort of your home.
  • Telehealth: Telehealth consultations are available when clinically appropriate and may include medical advice, prescriptions when suitable, and medical certificates. Some conditions are not appropriate for telehealth, and your doctor will guide you on the most suitable care option.
  • Locum Doctor: Doctors may provide after-hours services supporting participating general practices and continuity of care.
  • Residential Aged Care: Hello Home Doctor Service provides after-hours medical care for residents of aged care facilities when their regular GP is unavailable. Home visits and telehealth consultations are available subject to clinical appropriateness, service coverage and doctor availability.

Clinical Triage

All calls are triaged according to Department of Health guidelines. If a clinical matter is beyond the scope of deputized care, our patients will be referred to their regular GP for follow-up care. These matters may include health promotion requiring ongoing care, chronic disease management, procedures necessitating resuscitation facilities, procedures needing a chaperone, good illumination, or specific equipment, and certification (e.g., driving license medicals).

Our Services

Access after-hours GP home visits and telehealth consultations, supporting patients, families and aged care facilities across Australia.

 

 

About Our After-Hours Service

When Your Regular GP Isn’t Available, Count on Hello Home Doctor Service

When your regular GP is unavailable, Hello Home Doctor Service provides after-hours medical care for eligible patients, where clinically appropriate. Hello Home Doctor Service is a Fully Accredited Medical Deputising Service.